Legal
The documents, where a procurement team expects them.
Public, current, and downloadable without a form. A buyer who has to send four documents to counsel should not have to ask a salesperson for any of them.
Terms of serviceThe agreement for self-serve customers. Enterprise contracts supersede it.Privacy policyWhat we collect about you as a customer, which is separate from what you process through the platform.Data processing agreementPDPL-aligned, with processing purposes, security measures and breach notification timelines. Pre-signed, downloadable.SubprocessorsThe current list, with what each one does and where. Change notifications on subscribe.Acceptable use policyWhat the platform may not be used for, including the constraints the Falcon licence carries through.Service level agreementAvailability commitment, measurement method and credits. Applies on contract.Security packPenetration test summary, architecture overview and the completed vendor questionnaire, under NDA.Model licencesThe upstream licence for every model we serve, and our counsel review of the Falcon licence for regulated use.